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Warranty

Warranty Service

Hunter Quinn Homes remains committed to quality, value, and long-term customer service. We understand the investment you’ve made and want to ensure your satisfaction well after you’ve moved into your new home.

Warranty Request Portal

Effective February 15, 2023 all non-emergency warranty service requests must be submitted through the My Home portal. For emergency requests please reference the warranty sticker located inside your kitchen cabinets. If this is an immediate request that cannot be handled by one of the trades on your sticker, please call our emergency line at 833-817-7070.

Not sure how to use the homeowner portal? Check out our step-by-step guide that walks you through how to activate your account, submit requests, and check for updates.

Log into My Home Portal
Register for New Account
Fill out the form below to register for your My Home account. When requesting new account, please use the email that we have on file for your home.

Experiencing a Warranty Emergency? Call our emergency line at 833-817-7070

Resources
  • How To Use The Homeowner Portal

    Need help setting up your homeowner portal account? This guide walks you through it, step by step.
    View
  • Home Maintenance

    To learn more about caring for your new home, see the full version of our Home Owner Maintenance Manual
    More
  • What’s Covered?

    Whether in year one, two or eight, it is important to understand what items are covered under your home's warranty.
    View 2-10
  • Common Requests

    Here is a quick guide that outlines common requests that are not covered under your homes 2-10 warranty
    View

Hear From Our Homeowners

What we love most about this home is how open the floor plan is. The Lowcountry Farmhouse Style is just beautiful! The arched doorways, the high ceilings, the tall glass door. and the beautiful kitchen are some of our favorites. What we also liked was the customer service that was delivered. From the time we walked into the model home at The Paddock, we were treated with respect and we were appreciated as customers. Courtney, our sales and designer representative, never pushed, only honestly answered our questions and walked us through several homes. Our construction manager, Jay, kept us up to date through the entire process. He set deadlines and was sure to keep the project on schedule. Aimee helped us through the end process. She was very knowledgeable and kept us in the loop as our home was being finished. The entire Paddock Team has been a pleasure working with as they led us through this home buying experience. From our very first meeting, this Hunter Quinn Staff felt like family. In addition, they have provided excellent customer service throughout our building experience. Our Hunter Quinn experience has been a pleasure to walk through.
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